Experts to serve you, ship to shore
During your cruise you’ll be well taken of. Your Cruise Director will provide briefings about upcoming ports, coordinate social and cultural activities on board ship, and generally make sure that your experience is the best it can be. And to guide your included shore excursions, we’ve selected the best regional experts. If your program includes a land stay (or if you have chosen an optional extension), you will also enjoy the services of a City Host at your hotel, which can help you plan your exploration.
Cruise Directors make your trip "smooth sailing"
Your Vantage small ship cruise will be led by a seasoned Cruise Director who’s job it is to see to your comfort and satisfaction. Think of him or her as your onboard “host,” the person to turn to with questions about your itinerary, updates on the day’s activities, reservations for optional tours, and so much more.
Born in Russia, Elena started working as a tour guide in 1999. “Being a guide gives me the opportunity to travel, meet new people, share my knowledge and experience, and learn more about the world,” she said. She likes to lead tours in her homeland because they allow her to share not only the tourist sights, but the history, traditions, and culture as seen through the eyes of locals — the best guides, if you ask her! Elena loves making trips memorable for all Vantage travelers. “I am sure that it’s a person that makes the impression of the tour, not a destination only.”
NEW! ENHANCED COMPLIMENTARY WORLDWIDE CONCIERGE SERVICE
If you have a special request or personal interest you’d like to pursue during your journey, your Vantage Concierge is here to help. Even better, this new and complimentary service is available to all travelers — no matter what cabin category or flight class you’ve reserved (making us the best among other deluxe travel companies!).
Whether you want to plan an anniversary party, track down a bit of your family’s heritage in China, secure restaurant reservations in Paris, or organize an intimate pub crawl for your multigenerational group of family and friends in Ireland, our Concierge service can make your travel dreams come true.
Plus, Concierge service is available before or during your journey. Simply log in to MyPortfolio, submit a pre-trip request to Concierge@vantagetravel.com, or call 1-888-982-6824 and you'll have your answer from our Concierge within two business days. Travelers on our European river ships can also stop by the Concierge Desk (located in your ship’s lobby) to make a request during your journey; for land adventures and small ship cruises, your Adventure Leader or Cruise Director doubles as your onboard Concierge.
Regional Experts in Each Port
No one knows a destination better than an insider, so in addition to your Cruise Director, you’ll enjoy the services of experienced regional experts in select ports during your included tours. Their deep command of regional history will certainly enrich your viewing of important attractions. But our “insiders” go a step beyond, sharing insights on behind-the-scenes aspects of local culture that ordinary tours usually overlook. How do families on this island get by? Why are local fishing boats painted a certain color? What is the most popular local dish? Your regional expert is eager to bring it all alive for you – in fluent English.