Experts to serve you, ship to shore
During your cruise adventure, you'll be well taken care of. Your Cruise Director will provide briefings about upcoming ports, coordinate social and cultural activities on board ship, and generally make sure that your experience is the best it can be. And to guide your included shore excursions, we've selected the best regional experts. If your program includes a land stay (or if you have chosen an optional extension), you will also enjoy the services of a City Host at your hotel, who can help you plan your exploration.
Cruise Director make your trip “smooth sailing”
Your Vantage river cruise will be led by a seasoned Cruise Director who will see to your comfort and satisfaction. Think of him or her as your on board "host," the person to turn to with questions about your itinerary, updates on the day's activities, reservations for optional tours, and so much more.
NEW! ENHANCED COMPLIMENTARY WORLDWIDE CONCIERGE SERVICE
If you have a special request or personal interest you’d like to pursue during your journey, your Vantage Concierge is here to help. Even better, this new and complimentary service is available to all travelers — no matter what cabin category or flight class you’ve reserved (making us the best among other deluxe travel companies!).
Whether you want to plan an anniversary party, track down a bit of your family’s heritage in China, secure restaurant reservations in Paris, or organize an intimate pub crawl for your multigenerational group of family and friends in Ireland, our Concierge service can make your travel dreams come true.
Plus, Concierge service is available before or during your journey. Simply log in to My Portfolio, submit a pre-trip request to Concierge@vantagetravel.com, or call 1-888-982-6824 and you'll have your answer from our Concierge within two business days. Travelers on our European river ships can also stop by the Concierge Desk (located in your ship’s lobby) to make a request during your journey; for land adventures and small ship cruises, your Adventure Leader or Cruise Director doubles as your onboard Concierge.
Regional Experts in Each Port
No one knows a destination better than an insider, so in addition to your Cruise Director, you'll enjoy the services of experienced, English-speaking regional experts in select locations during your included excursions. Their deep command of regional history will certainly enrich your viewing of important attractions. But our "insiders" go a step beyond, sharing insights on behind-the-scenes aspects of local culture that ordinary tours usually overlook. How do families in this area get by? What are some of the local legends? What do the decorations on a particular house mean? Your Regional Expert is eager to bring it all alive for you.