EXPERTS TO SERVE YOU, SHIP TO SHORE
During your China adventure, you’ll be well taken of. Your Adventure Leader will provide briefings about upcoming ports, coordinate social and cultural activities on board ship, and generally make sure that your experience is the best it can be. Your onboard Concierge can provide expert advice and assist with special requests, be it on-shore restaurant reservations to spa appointments to event tickets and more. And to guide your included shore excursions, we’ve selected the best Regional Experts. If your program includes a land stay (or if you have chosen an optional extension), you will also enjoy the services of a City Host at your hotel, who can help you plan your exploration.
ADVENTURE LEADERS MAKE YOUR TRIP "SMOOTH SAILING"
Your Vantage trip will be led by a seasoned Adventure Leader who will ensure your comfort and satisfaction. Think of him or her as your onboard “host,” the person to turn to with questions about your itinerary, updates on the day’s activities, reservations for optional tours, and so much more.
Zhang was born and currently lives in Beijing, China. She started traveling when she was six years old and her grandma sent her to visit her parents — who worked in the service — on an overnight train. From there, she began taking the train to visit all different parts of China. “I believe my dream to see the world started at that time,” she says. “I loved the culture, people, and history, so that’s why I became a Tour Director.” She studied foreign trade and journalism in college and holds certificates in Chinese cooking and Chinese as a second language. Her favorite memories are asking her travelers what they found most memorable about the trip, receiving the feedback that China was on their bucket list, and that she’d helped their dreams come true!
Peng “Terry” Shi
Born in Beijing, Terry is a bona fide China expert who relishes the cultural exchange that takes place when travelers visit his home country for the first time. “There are so many differences between China and the U.S. than Europe and the U.S.,” he says. For the reason behind those differences, he adds, “Come to my bus — the answer is here.”
His favorite place to take Vantage travelers? Easy. The Great Wall of China. “I want all travelers to close their eyes and stand on the first step of the Wall,” he says. “It’s not about how high you climb, how far you climb, but how you feel.”
NEW! ENHANCED COMPLIMENTARY WORLDWIDE CONCIERGE SERVICE
If you have a special request or personal interest you’d like to pursue during your journey, your Vantage Concierge is here to help. Even better, this new and complimentary service is available to all travelers — no matter what cabin category or flight class you’ve reserved (making us the best among other deluxe travel companies!).
Whether you want to plan an anniversary party, track down a bit of your family’s heritage in China, secure restaurant reservations in Paris, or organize an intimate pub crawl for your multigenerational group of family and friends in Ireland, our Concierge service can make your travel dreams come true.
Plus, Concierge service is available before or during your journey. Simply log in to MyPortfolio, submit a pre-trip request to Concierge@vantagetravel.com, or call 1-888-982-6824 and you'll have your answer from our Concierge within two business days. Travelers on our European river ships can also stop by the Concierge Desk (located in your ship’s lobby) to make a request during your journey; for land adventures and small ship cruises, your Adventure Leader or Cruise Director doubles as your onboard Concierge.
REGIONAL EXPERTS IN EACH PORT
No one knows a destination better than an insider, so in addition to your Adventure Leader, you’ll enjoy the services of experienced, English-speaking regional experts in select locations during your included excursions. Their deep command of regional history will certainly enrich your viewing of important attractions. But our “insiders” go a step beyond, sharing insights on behind-the-scenes aspects of local culture that ordinary tours usually overlook. How do families in this area get by? What are some of the local legends? What do the decorations on a particular house mean? Your Regional Expert is eager to bring it all alive for you.