EXPERTS TO SERVE YOU
During your Central Asia adventure, you’ll be well taken of. Your Adventure Leader will provide briefings about upcoming ports, coordinate social and cultural activities on board ship, and generally make sure that your experience is the best it can be. Your Concierge can provide expert advice and assist with special requests, be it restaurant reservations, spa appointments, event tickets and more. And to guide your included excursions, we’ve selected the best Regional Experts. You will also enjoy the services of a City Host at your hotel, who can help you plan your exploration.
ADVENTURE LEADERS MAKE YOUR TRIP UNFORGETTABLE
Your Vantage trip will be led by a seasoned Adventure Leader who’s job it is to see to your comfort and satisfaction. Think of him or her as your “host,” the person to turn to with questions about your itinerary, updates on the day’s activities, reservations for optional tours, and so much more.
Kelly Wei Man
Kelly was born and lives in Beijing, China, and speaks both Chinese and English. She’s been a tour guide in China for 20 years and was inspired by her uncle and his wife, who were also tour guides. One of her favorite travel destinations is Chengdu, China because she loves pandas and enjoys observing their laid-back lifestyle. Kelly strives to make her tours both safe and interesting, and loves sharing the ancient history and intricate culture of China with her travelers. When she’s not leading tours, she enjoys reading, running, and watching movies.
Zhang was born and currently lives in Beijing, China. She started traveling when she was six years old and her grandma sent her to visit her parents — who worked in the service — on an overnight train. From there, she began taking the train to visit all different parts of China. “I believe my dream to see the world started at that time,” she says. “I loved the culture, people, and history, so that’s why I became a Tour Director.” She studied foreign trade and journalism in college and holds certificates in Chinese cooking and Chinese as a second language. Her favorite memories are asking her travelers what they found most memorable about the trip, receiving the feedback that China was on their bucket list, and that she’d helped their dreams come true!
NEW! ENHANCED COMPLIMENTARY WORLDWIDE CONCIERGE SERVICE
If you have a special request or personal interest you’d like to pursue during your journey, your Vantage Concierge is here to help. Even better, this new and complimentary service is available to all travelers — no matter what cabin category or flight class you’ve reserved (making us the best among other deluxe travel companies!).
Whether you want to plan an anniversary party, track down a bit of your family’s heritage in China, secure restaurant reservations in Paris, or organize an intimate pub crawl for your multigenerational group of family and friends in Ireland, our Concierge service can make your travel dreams come true.
Plus, Concierge service is available before or during your journey. Simply log in to MyPortfolio, submit a pre-trip request to Concierge@vantagetravel.com, or call 1-888-982-6824 and you'll have your answer from our Concierge within two business days. Travelers on our European river ships can also stop by the Concierge Desk (located in your ship’s lobby) to make a request during your journey; for land adventures and small ship cruises, your Adventure Leader or Cruise Director doubles as your onboard Concierge.
No one knows a destination better than an insider, so in addition to your Adventure Leader, you’ll enjoy the services of experienced, English-speaking Regional Experts in select locations during your included excursions. Their deep command of regional history will certainly enrich your viewing of important attractions. But our “insiders” go a step beyond, sharing insights on behind-the-scenes aspects of local culture that ordinary tours usually overlook. How do families in this area get by? What are some of the local legends? What do the decorations on a particular house mean? Your Regional Expert is eager to bring it all alive for you.