Concierge Service: Family & Friends Travel like VIPs

The experience of travel is even better than ever with our newly enhanced worldwide Concierge service. Say you’re onboard one of our European river ships and have something big in mind for your family and friends — an anniversary, birthday, or important family occasion on your cruise together — we’ve got all the expertise you need to make the most of your time abroad fun and enjoyable. Maybe you’re looking for the best biking path recommendations from a local, who can point out the undiscovered vistas most visitors simply won’t find when taking one of our complimentary onboard bikes out for a spin, or when your concierge finds you a bike rental service on your land tour. Leave all the planning to us!

Personalized experiences for family and friends —
all for you, all complimentary!

Celebrate a special occasion!

Birthdays, anniversaries, retirement parties, college reunions onboard for family and friends, gatherings in your hotel when you’re on a land or small-ship cruise tour . . . we’ve got the person to help pull off your get-together no matter how large or small, all with pizzazz. Whether it’s a cake, helping plan a ceremony onboard your cruise, or gathering your troop on a special heritage tour organized just for you to celebrate your family’s heritage in China (for instance), every memory is special thanks to the help of your Concierge.

Just the ticket!

With time differences and tracking down information online to get to that overseas concert or sporting event that’s been on your bucket list forever, our Concierges can take the hard work out of having a good time. Whether it’s tickets or a restaurant reservation, they’ll call ahead to make sure all you have to do is show up!

Regional expertise

Say you’re looking for the best coffeehouse in Vienna (there are plenty to choose from!), the most delicious goulash in Budapest, or curry in India. Your local, regional expert is much more than just a guidebook anyone can pick up and peruse — they’re your personal guide to tour enhancement. On our Ireland, they can help you plan in independent pub crawl for the best live entertainment and craic (fun).

Activity planning

Everyone needs a little inspiration every now and then. Say you’re traveling solo or want to do something else when your spouse wants to go shopping. Or perhaps you’re in Australia and want to adventure out and climb the Harbour bridge. Our Concierges are well-informed, personable, and able to tailor individual activities to your specific interests if you tell them you’re into snorkling or handcrafts, for instance.

Guests in all cabin classes and room categories on any tour can utilize the Concierge Service — simply log in to My Portfolio and submit a request, or send an email any time up to two weeks prior to your departure at or call 1-888-982-6824 any time up to two weeks prior to your departure. On board, stop by the Concierge Desk in your ship’s lobby once you’re onboard, or call the Concierge Desk directly from your stateroom phone.

Chat with an Expert
Promo Code: WB50500
Please provide this promotion code to your Vantage call center agent.